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Privacy Policy

Shamrck Software LLC, d/b/a Shamrck Education and its affiliates and subsidiaries (collectively, “we”, “us” or “our”) are committed to protecting your (“you” or “your”) privacy and empowering you with this privacy policy (this “Privacy Policy”). This Privacy Policy explains how we collect, use, disclose, and apply the information collected when you use or access any of our products and/or services, including our website, applications, platforms, and other services that link to this Privacy Policy (collectively, the “Services”). Our terms of service (the “Terms of Service”) are expressly incorporated herein by reference and are an integral part hereof. The Terms of Service can be found here: https://shamrck.education. Capitalized terms not otherwise defined in this Privacy Policy shall have the definitions set forth in the Terms of Service.

By using the Services or interacting with us, you are agreeing to this Privacy Policy. If you do not agree with the terms, do not access or use the Services. Please read the following carefully to understand how we collect, use, and maintain your personal information. In addition, it describes your choices for use, access, and correction of your information.

  1. Changes to this Notice. We may change this Privacy Policy from time to time. In the event we make changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy. If there are significant changes to this Privacy Policy, we will attempt to notify you directly by email or provide information via our home page prior to changes becoming effective. We encourage you to review our Privacy Policy whenever you use the Services to stay informed of ways you can protect your privacy.
  1. Information We Collect and Receive. We collect information about you from various sources and methods, including through the use of the following:

            2.1       Information Provided to Us. We collect information that can identify you that you provide directly to us via our website or in connection with the use of our Services. Information provided to us includes:

                        2.1.1    Account and Profile Information. When you create an Account, we collect basic information about you such as name, age, email address, password, phone number, payment information, physical address, and education information. We do not store your payment information. All payment information is stored and processed by Stripe, Inc., in accordance with their privacy policies.

2.1.2    User Content. We gather information from the posts, comments, and other content you upload on the Services including information input by you through any self-assessment tests or questionnaires (“Self-Assessment Data”).

2.1.3    Contacting Us. You may choose to send us information about yourself in an email containing inquiries about the Services and we use this information in order to help us respond to your inquiry. You may also choose to submit information to us via other methods, including: (i) in response to marketing or other communications, (ii) through social media or online forums, or (iii) in connection with an actual or potential business relationship with us.

2.1.4    Surveys. When you complete any forms or respond to a survey or questionnaire, we collect the personal data you provide.

            2.3       Information We Obtain from Others. We may obtain information about you from other sources, including through other users of the Services and through third party services and organizations to supplement information provided by you. We may also collect information about you from other publicly available sources.   

            2.2       Information We Automatically Collect. We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your Internet Protocol (“IP”) address, unique device identifiers, browsing and search history (including content you have viewed in the Services), and cookies and other technologies.

2.3.1    Automatic Data Collection. In order to improve, personalize, and optimize our Services and meet our legal obligations, we may automatically track certain information about your visits to and usage of our Services, including your browser type, operating system, IP address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), device identifier, domain name, clickstream data, referring/exist pages, geolocation, and a date/time stamp for your visit. We also use this information to analyze trends, administer the Services, gather demographic information about our user base, deliver advertising, perform research, provide technical and customer support, inform our product development efforts, protect our legal rights, address disputes, and prevent our Services from being used to commit harmful or unlawful activities, including fraud. Some of this information may also be collected so that when you use the Services again, we will be able to recognize you and optimize your experience accordingly.

2.3.2    Device Information. We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

2.3.3    Crash and Error Information. If the Services crash or return an error, we may collect data to determine the cause of the error using first or third party services. The crash or error information collected may include the following: Device IP address, device name, operating system version, application configurations(s), the time and date, and other statistics.

2.3.4    Cookies. Like many online services, we use “cookies” to collect technical information. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services. We may use cookies to collect information about your IP address, browser type, operating system, device type and identifiers, platform type, as well as your usage of and activity on and the performance of our Services. These types of information are collected to make the Services more useful to you and to tailor your online experience to meet your interests and expectations.

2.3.5    Other Technologies. In addition, we use “pixel tags” (also referred to as clear gifs, web beacons, or web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of web users. In contrast to cookies, which are stored on a computer’s hard drive or web browser, pixel tags are embedded invisibly in web pages. Pixel tags are often used in combination with cookies, trigger the placing of cookies, and transmit information to us or our service providers. This enables two websites to share information. The resulting connection can include information such as a device’s IP address, the time a person viewed the pixel, an identifier associated with the browser or device, the type of browser being used and the URL of the web page from which the pixel was viewed. Pixel tags also allow us to send email messages in a format that users can read, tell us whether emails have been opened, and help to ensure we are sending only messages that may be of interest to our users. We may also use this information to reduce or eliminate messages sent to a user.

2.3.6    Analytics. We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

  1. How We Use Your Information.

3.1       Use of Your Information. We collect and use the information described above in order to provide you with the Services in a reliable and secure manner. We also collect and use your information for our legitimate business needs. To the extent we process your information for other purposes, we ask for your consent in advance or require that our partners obtain such consent. We may use the information we obtain about you:

(i)         To provide the Services;

(ii)        To create your Account, recommend content, and further personalize the Services for you;

(iii)       To respond to your inquiries, comments, feedback, or questions;

(iv)       To send administrative information to you, for example, information regarding the Services and changes to our Terms, conditions, and policies;

(v)        To analyze how you interact with our Services;

(vi)       To maintain and improve the Services;

(vii)      To develop new products and services;

(viii)     To authenticate your Account and keep it secure;

(ix)       To enforce our Terms and other policies;

(x)        To prevent spam, fraud, abuse, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks;

(xi)       To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties; and

(xii)      To use for any other purpose for which we provide notice at the time of collection.

3.2       Aggregation of De-Identified Information. We may aggregate and/or de-identify information collected through the Services and from other sources so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and we may also share such data with any third parties, including advertisers, promotional partners, business partners, sponsors, and/or others.

  1. How We Share and Disclose Information.

            4.1       Vendors and Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we may share personal data with vendors and service providers, including providers of hosting services, audio applications and infrastructure, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store personal data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal data.

            4.2       Your Consent and Other Applications. We may share information for other purposes pursuant to your consent or with your further direction. To the extent you choose to make any of your personal information visible to third parties, please remember that third parties’ use of your information will be governed by their own privacy policies and terms of service.

            4.3       Aggregate/De-Identified Data. From time to time, we may share Aggregate/De-Identified Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

            4.4       Legal Reasons. We may also disclose information about you when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose information about you to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our website; to enforce or apply our Terms of Service or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. We will attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority.

            4.5       Sale, Merger, or Other Business Transfer. We also reserve the right to transfer information about you to a successor organization if we transfer the ownership or operation of one of our websites to another organization or if we merge with another organization. If such a transfer occurs, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner consistent with this policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

  1. Your Choices.

5.1       Review, Update, or Delete Personal Information. You may access, update, and amend your personal information included in your Account at any time by logging into your Account and making the necessary changes. You may also delete your Account, including your personal information by making an Account deletion request by contacting us in accordance with the “Contact Us” section below. Deleting your Account will remove your personal information from our Services, but please be advised that we cannot control the retention, use, or privacy of your information that may have been downloaded by third parties, and, you will not be able to delete data held by third parties that already have accessed and downloaded your information. In addition, we will retain Aggregate/De-Identified Information for uses described in this Privacy Policy.

            5.2       General Communication Choices. We offer you the choice in receiving communications from us, generally by offering an “opt in” or an “opt out” option, depending on applicable law, when you provide contact information through one of our websites. Additionally, we include an “unsubscribe” link in our electronic newsletters or promotional emails. These options allow you to inform us on how you want to receive communications.

            5.3       Cookies and Advertisements. You have a choice about the placement of cookies on our website. You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained hereMicrosoft Internet ExplorerMacOS SafariMozilla Firefox, and Google Chrome. You can also find additional information on cookie controls and advertisement here: Network Advertising Initiative and Digital Advertising Alliance.

            5.4       Providing Personal Information. In certain circumstances providing personal data is optional. However, if you choose not to provide personal data that is needed to use some features of our Services, you may be unable to use those features. We will tell you what personal information that you must provide in order to receive the Services.

5.5       Do Not Track. Some browsers offer a “do not track” (“DNT”) option. Since no common industry or legal standard for DNT has been adopted by industry groups, technology companies or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

  1. Data Processing and Data Transfers. By using our Services, you understand and acknowledge that your personal data will be transferred from your location to our facilities and servers in the United States, and where applicable, to the servers of the technology partners we use to provide our Services.
  1. Security. We take security seriously and has implemented administrative, physical, and technological measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration and destruction. If you wish to report a security concern or if you have a question around security, please submit your inquiry to us in accordance with the “Contact Us” section below.
  1. Information Retention. We will retain personal information required to comply with privacy requests, manage active Accounts, as required by law, in order to resolve disputes, or enforce our agreements. We will retain the personal information we process on behalf of our users as directed by them. We may also retain copies of your personal information for disaster recovery purposes, to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of Aggregate/De-Identified Information, account recovery, and auditing our records.
  1. Links to Third Party Websites. The Services may contain links to other websites not operated or controlled by us, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
  1. Children’s Privacy.

(a)        The Services may be used by a mixed audience of users under and over 13 years of age. For further information on how we treat Children’s Personal Information (defined below) in connection with any children’s of the Services (if any), please see the which will be deemed incorporated herein for purposes of that part of the Services.

(b)        We do not knowingly collect personal information as defined by the U.S. Children’s Privacy Protection Act (“COPPA”) (“Children’s Personal Information”) in a manner that is not permitted by COPPA, and for any children’s or mixed-use portions of the Services (if any), we will comply with COPPA. If you are a parent or guardian and believe that we have collected Children’s Personal Information in a manner not permitted by COPPA, please contact us in accordance with the “Contact Us” section below, and we will remove such data to the extent required by COPPA.

  1. Contact Us. If you have any questions or concerns about our Privacy Policy, please contact us.